Childcare notification deadline helper

Last reviewed: 10 November 2026. Deadlines checked against sections 56, 59, 173, 174 and 174A of the National Law and regulations 12, 86, 87, 175, 176, 176A and 176B of the National Regulations, as set out in our serious incident notification guide. The helper runs in your browser and stores nothing. General information, not legal advice.

Quick answer

Choose what happened and enter when it happened, or when the service became aware of it. The helper lists every notice that follows, who it goes to and the latest time it is due. Most incidents go to the regulator within 24 hours (regulation 176). The parent must be told of any incident, injury, trauma or illness within 24 hours (r 86), and the incident record completed within 24 hours (r 87). Abuse incidents and allegations may also need a mandatory report to child protection under state law, which is separate.

A deadline helper for incident and change notifications under the National Law, with the regulation for each one and the form used in the NQA IT System.

Notification timeline helper

This is a family day care service. The educator must tell the approved provider first (s 174A; r 176A)

How the deadlines work

The full table, with state differences, is in serious incident notification.

Frequently asked questions

How long does a childcare service have to notify a serious incident?

Within 24 hours of the incident or of becoming aware of it; for the death of a child, as soon as practicable but within 24 hours (regulation 176(2)(a)).

Do I have to tell parents about every incident?

Yes. Regulation 86 requires the parent to be notified of any incident, injury, trauma or illness as soon as practicable, and no later than 24 hours after it occurred.

Is notifying the regulator the same as a mandatory report?

No. Notifying the regulator under the National Law is separate from mandatory reporting to child protection under state law and from any reportable conduct scheme. One incident can require several reports.

What is the deadline for other changes, such as operating hours?

Within 7 days for most prescribed changes (regulations 175 and 176). Changes to persons with management or control are due within 14 days.

Ask the question in your own words

WIDEN Law answers National Quality Framework questions with inline citations to the National Law, the Regulations and the NQS, so you can check the source provision yourself.

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This page is a research summary, not legal or compliance advice. It is written in our own words from the sources linked on the page; confirm the position with your regulatory authority before relying on it for a compliance decision.