Compliance for multi-service providers

Last reviewed: 11 November 2026. National Law sections and penalties as set out in our approved provider obligations guide (Part 7, checked 9 November 2026); regulations cited to the Education and Care Services National Regulations. WIDEN Law plan details are as published on our pricing page on 11 November 2026. General information, not legal advice.

Quick answer

A provider running several services holds one provider approval and a separate service approval for each service. Most National Law offences sit with the approved provider, so a breach at one centre is the provider’s breach, with maximum penalties of up to $172,200 for a company. Many obligations attach to each service: its own nominated supervisor (s 161), QIP (regulation 55), policies (regulation 168), compliance record (regulation 167) and emergency rehearsals (regulation 97). Group compliance therefore needs two things: each service running its own obligations, and the provider seeing every service’s position at once. This page sets out the per-service list and a monthly oversight routine.

For owners and approved providers running 2 or more services: what attaches to each service, what sits with the provider, and how to see every centre’s compliance position each month.

What each service must have

ObligationRule
At least one nominated supervisor (one person can cover more than one service if they can discharge the duties for each)National Law s 161; guide
A responsible person present whenever a centre-based service is educating and caring for childrens 162; guide
A Quality Improvement Plan, reviewed at least annuallyr 55, r 56
Policies and procedures, followed, accessible and available for inspectionr 168 to r 172
A record of the service’s compliance historyr 167
Emergency rehearsals every 3 months, documented; risk assessment reviewed at least every 12 monthsr 97
Ratios and qualifications met at that services 169; r 123

What sits with the provider

A monthly oversight routine

Ask every service’s nominated supervisor for the same short return each month, and review them side by side:

  1. Notifications: serious incidents and other notifications made to the regulator, each with the date and time made. Check them against the notification deadlines.
  2. Regulator contact: visits, compliance directions or notices, and anything new for the regulation 167 record.
  3. Staffing: any period out of ratio, unfilled ECT hours, and qualifications, first aid and working with children checks expiring in the next 60 days.
  4. Records: a sample of incident and enrolment records checked against the incident and enrolment checklists.
  5. Calendar: rehearsals done, risk assessments reviewed, policies due for review, QIP goals on track.

Our compliance checklist by frequency sets out what falls due daily, quarterly and annually.

How WIDEN Law fits a group

The Group plan (A$399 a month) is built for 2 to 10 services or a compliance officer covering several sites: 2,000 cited questions, 20 policy or document reviews and 15 premises photo reviews a month, and the compliance calendar with email reminders. Use the document reviews to check each service’s policies and QIP against the Regulations, and give directors one source of cited answers so a question at one centre gets the same answer as at the next. Start with the 14-day free trial, no card. WIDEN Law does not replace your management platform or make compliance decisions.

Frequently asked questions

Does each childcare centre need its own service approval?

Yes. A provider approval lets the provider apply for service approvals, and each service approval covers one service.

Can one nominated supervisor cover several childcare services?

Yes, if they can discharge the duties for each service. Every service must have at least one nominated supervisor (National Law s 161).

Who is liable for a breach at one service in a group?

Most National Law offences apply to the approved provider, and many also bind the nominated supervisor. The highest maximum penalties are $34,200 for an individual and $172,200 for a body corporate.

Ask the question in your own words

WIDEN Law answers National Quality Framework questions with inline citations to the National Law, the Regulations and the NQS, so you can check the source provision yourself.

14-day free trial, no card →

This page is a research summary, not legal or compliance advice. It is written in our own words from the sources linked on the page; confirm the position with your regulatory authority before relying on it for a compliance decision.