Privacy Policy
Last updated: 26 March 2026
1. Introduction
WIDEN Studio Pty Ltd ("we", "us") operates WIDEN Law (widenlaw.com.au). This policy explains how we collect, use and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
- Account information: name, email address, password (hashed), company or firm name
- Usage data: legal research queries, answers received, project names
- Technical data: IP address, browser type, device information, session data
- Payment data: processed by Stripe — we do not store your credit card details
3. How We Use Your Information
- Provide the WIDEN Law service
- Process your legal research queries via Anthropic's Claude AI
- Manage your subscription and billing
- Send service-related communications
- Improve our product
4. Third Party Services
- Anthropic (Claude API): processes your legal research queries. Queries are sent to Anthropic's servers for AI processing. See Anthropic's privacy policy.
- Stripe: processes payments. We do not store credit card details.
- Railway: hosts our application infrastructure.
5. Data Storage & Security
- Data stored on encrypted servers
- Passwords hashed using bcrypt
- Sessions encrypted
- We use industry-standard security measures
- Australian servers used where possible
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for marketing
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
7. Cookies
We use session cookies for authentication. We do not use third-party tracking cookies.
8. Data Retention
Queries are retained while your account is active. Data is deleted within 30 days of an account deletion request.
9. Changes
We may update this policy from time to time. Changes will be posted on this page.
10. Contact
If you have questions about this privacy policy, contact us at info@widen.com.au.